Effective Date: 01 July 2025

Welcome to Pets Australia.com.au Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website.

1. Information We Collect

• Personal Information: Your name, email address, phone number, and any other information you voluntarily submit through forms, comments, or registration.
• Device Information: IP address, browser type, operating system, device identifiers, and access times.
• Cookies and Tracking Data: Usage data collected through cookies and similar tracking technologies.

2. How We Use Your Information

• Provide and maintain the website
• Improve user experience and website functionality
• Respond to your inquiries or comments
• Send you updates or promotional content (only with consent)
• Detect and prevent fraud and spam

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Trusted vendors who help operate our site or provide services (e.g., analytics, hosting, spam protection)
• Legal Authorities: When required to comply with the law, protect our rights, or respond to legal requests

4. Cookies & Tracking Technologies

We use cookies to:

• Recognise returning users
• Save login preferences
• Track user activity for analytics

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Embedded Content and Third-Party Links

Our website may include embedded content (e.g., YouTube videos) or links to third-party websites. These third-party sites may collect data, use cookies, and monitor your interactions. We are not responsible for their privacy practices.

6. Data Retention

• Comments and their metadata are retained indefinitely.
• User account data is stored as long as the account remains active.
• You may request deletion of your data at any time.

7. Your Rights

For Australian Residents:

• Right to Know: Request details about the personal data we have collected.
• Right to Delete: Request deletion of your personal data.
• Right to Opt-Out: Although we do not sell personal data, you may opt out if this changes.

To exercise your rights, contact us at: support@services.petsalestexas.com

For EU Visitors (GDPR-aligned):

• Right of Access: Request a copy of your personal data.
• Right to Rectify: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data.
• Right to Object or Restrict Processing

8. Security

We implement reasonable security measures to protect your data but cannot guarantee 100% security of information transmitted over the internet.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

11. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Email: support@services.petsalestexas.com
Website: https://services.petsalestexas.com/contact